The payout guarantee policy is designed to support eligible users who purchase qualifying accounts through approved The Forex Clue channels.

You may be eligible if:
- The account purchase was made using an approved TFC link or discount flow.
- You provide valid proof of purchase.
- Submitted account details match portal records and timestamps.

Users must provide:
- Order/payment invoice
- Account details and size
- Relevant screenshots or supporting files
- Email used during purchase

All claims are reviewed manually. Approval depends on:
- Authenticity of submitted proof
- Matching backend verification signals
- Compliance with listed eligibility requirements

A request may be rejected if:
- Proof is incomplete, altered, or unverifiable
- Purchase source cannot be validated
- Account details do not match submitted claim
- Claim violates published terms

Initial review generally begins within 3-7 business days after complete submission.

This policy does not override third-party prop firm contractual terms or guarantee external payout decisions.

The Forex Clue may suspend or ban accounts that submit manipulated proofs, repeated abusive claims, or fraudulent data.

This policy may be revised at any time to reflect operational, legal, or platform changes.

For payout guarantee policy support:
Email: [email protected]