This policy applies to digital services, educational products, membership-style benefits, and support-linked service charges offered by The Forex Clue.

Due to the nature of digital services and instant-access resources, most purchases are non-refundable once access is granted or delivery begins.

A refund request may be considered if:
- A duplicate payment is made for the same service.
- A technical issue on our side prevents delivery and remains unresolved.
- A charge is processed in error and verified by transaction review.

Refunds are generally not provided for:
- Change of mind after purchase.
- Misunderstanding of third-party prop firm rules.
- Losses incurred in trading.
- Delays caused by third-party platforms outside our control.

Verified refund requests are reviewed within 7-10 business days after receiving complete payment proof and request details.

Approved refunds are processed through the original payment mode where technically possible, or through an equivalent method compliant with applicable laws.

If payment was made directly to a third-party platform (such as a prop firm or broker), refund decisions remain subject to that third-party policy.

The Forex Clue reserves the right to deny refund requests that are fraudulent, abusive, or inconsistent with this policy.

For refund support, contact:
Email: [email protected]